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EXCHANGE/RETURN REQUEST FORM

If for any reason you are not satisfied with the product you have received, you can return it free of charge and get a refund within 14 days of receipt. In case of size mismatch, you can exchange the product for free within 14 days after receiving the product. In order for the exchange to be processed, the products must be labeled and unused.

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In order to create an exchange / return request, you must fill out the form below completely.

You can write the product code and color-size details.

If you want to change the product, you must fill in this field. If there is color-size etc information of the new product you want to change, you can write it. If there is a price difference between the purchased product and the product requested to be exchanged, it is necessary to proceed through the return.

After filling out the form, the path you need to follow will be shared with you via e-mail.

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For additional questions Frequently Asked QuestionsYou can browse our  page orsupport@olaastore.comYou can contact via

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